These Terms and Conditions (“Terms”) govern the access to and use of the website https://www.globaledgeservices.co.in
and any mobile application operated by Global Edge Services Company Limited (collectively, the “Platform”) and the services offered through the Platform (“Services”).
These Terms include our Privacy Policy available at https://www.globaledgeservices.co.in/privacy-policy
and any additional guidelines, policies, or supplemental terms issued by us from time to time (collectively, “Supplemental Terms”). The Privacy Policy and Supplemental Terms form an integral part of these Terms. In case of any conflict, the Supplemental Terms shall prevail.
1. DEFINITIONS & SCOPE OF SERVICES
1.1 Company
“Global Edge Services”, “we”, “us”, or “our” refers to Global Edge Services Company Limited, a company incorporated under the Companies Act, 2013, having its registered office at:
Global Edge Services at Raj Associate WL - 42, Om Vihar Phase-2, Uttam Nagar, Delhi - 110059 Near Angel School (Pillar No. 703).
1.2 User / Customer
“You” or “Customer” refers to any individual or legal entity accessing or using the Platform or Services.
1.3 Service Professionals
Independent third-party professionals or vendors who provide services listed on the Platform.
1.4 Nature of Services
Global Edge Services acts as a technology-enabled platform that connects Customers with independent Service Professionals.
We do not provide services directly and do not employ Service Professionals.
2. ACCEPTANCE OF TERMS
By accessing or using the Platform, you confirm that:
You are at least 18 years of age
You have legal capacity to enter into a binding contract
You agree to comply with these Terms
If you do not agree, please do not use the Platform or Services.
3. ACCOUNT REGISTRATION
3.1 To access certain Services, you must create an account using accurate and complete information.
3.2 You are responsible for maintaining confidentiality of your login credentials.
3.3 Any activity performed through your account shall be deemed to be done by you.
4. BOOKINGS & SERVICE DELIVERY
4.1 Bookings made through the Platform are requests for services from third-party Service Professionals.
4.2 Confirmation of booking will be communicated via SMS, email, WhatsApp, or app notification.
4.3 If a selected Service Professional is unavailable, we may provide a suitable replacement.
4.4 We do not guarantee availability, quality, or outcome of services rendered by Service Professionals.
5. PRICING, FEES & PAYMENTS
5.1 Prices displayed on the Platform include service charges and may include convenience or platform fees.
5.2 Payments may be made via UPI, cards, net banking, wallets, or other approved modes.
5.3 Global Edge Services acts as a limited collection agent for Service Professionals.
5.4 Prices are subject to change and may vary based on demand, location, or service type.
5.5 Refunds, if any, shall be governed by our cancellation and refund policy and applicable laws.
6. CANCELLATIONS
6.1 Customers may cancel bookings subject to applicable cancellation charges.
6.2 Cancellation fees, if applicable, will be clearly communicated before confirmation.
7. USER CONDUCT
You agree that you shall:
Treat Service Professionals with respect
Provide a safe and appropriate environment for service delivery
Not engage in abusive, discriminatory, or unlawful behavior
We reserve the right to suspend or terminate accounts for misconduct.
8. USER CONTENT & FEEDBACK
8.1 You may submit reviews, feedback, or other content.
8.2 You grant Global Edge Services a non-exclusive, royalty-free, perpetual license to use such content for platform operations, marketing, and legal compliance.
8.3 We reserve the right to remove any content violating these Terms.
9. DATA PRIVACY
9.1 We collect and process personal data in accordance with our Privacy Policy.
9.2 Data may be shared with service partners, affiliates, or authorities as required by law.
10. INTELLECTUAL PROPERTY
11. TERMINATION
11.1 We may suspend or terminate access to the Platform at our discretion for violation of these Terms.
11.2 Users may terminate their account by contacting us at privacy@globaledgeservices.co.in
.
12. DISCLAIMERS & LIMITATION OF LIABILITY
12.1 Services are provided on an “as is” and “as available” basis.
12.2 We are not responsible for:
Acts or omissions of Service Professionals
Quality, safety, or legality of services rendered
Any indirect or consequential damages
13. INDEMNITY
You agree to indemnify and hold harmless Global Edge Services from any claims arising out of:
Your misuse of the Platform
Violation of these Terms
Any unlawful activity conducted through your account
14. GOVERNING LAW & DISPUTE RESOLUTION
14.1 These Terms shall be governed by the laws of India.
14.2 Any dispute shall be resolved through arbitration in New Delhi, in accordance with the Arbitration and Conciliation Act, 1996.
15. MISCELLANEOUS
We may modify these Terms at any time
Continued use of the Platform constitutes acceptance of updated Terms
If any clause is held invalid, remaining clauses shall remain enforceable.
